Christina McMillen

Christina.i.be@gmail.com 469-545-4210 Contact me about Product Management positions. With over a decade of expertise in product management, innovation implementation, and customer acquisition, I’ve consistently driven growth and revenue across businesses of all sizes, from startups to global enterprises, as well as government entities. For instance, I achieved a 23% revenue increase for an online media company through strategic new product launches. I specialize in creating frictionless and secure customer experiences by integrating advanced technologies, including biometrics, automation, and self-service solutions. In my roles as Director of Product Management at Mastercard and Sr. Innovation Implementation Consultant at Dallas-Fort Worth International Airport, I spearheaded the development of cutting-edge digital products designed to enhance user experience and security. Notably, I reduced transaction times by 32% and dwell time by 64% for a major airline partner. Leading a team of Regional Program Managers, I successfully managed $30 million in account revenue, delivering loyalty programs for esteemed organizations like HSBC, JP Morgan Chase, Merrick, and Trustmark. This effort resulted in a remarkable 20% year-over-year revenue growth. Currently, I’m advancing my expertise as a Wharton School of Business Digital Leadership student. I’ve also pursued Executive MBA coursework in Cyber Security at the University of Texas at Tyler. My certifications include Product Management, Innovation Practitioner, Project Management Professional (PMP), and Scrum Product Owner. #CliftonStrengths: Activator | Achiever | Restorative | Individualization | Learner